In restaurants, cafés, and bars, the guest must always be served the mineral water they have ordered in a closed bottle. Otherwise, the guest has the right to return their drink.
The bottle must be closed
If the guest’s ordered mineral water is served in a glass, the guest could feel deceived and send the water glass back. This is now pointed out by the information center of German mineral water.
The Mineral and Table Water Ordinance (MTVO) therefore stipulates that mineral water must always be served in a sealed bottle. In this way, the German mineral springs guarantee the safety, quality, and unadulterated naturalness of the mineral water from the source to the guest. At this point, the natural product differs from other water offers such as tap or table water.
Right of the guest
Since mineral water is a natural product, it is protected by law. The water must be filled into the bottles intended for it directly at the source and reach the consumer in this form. The waiter may only open and pour the ordered mineral water at the guest’s table.
